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L5M6 Category Management - paper *18.
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1.
For Category Management to be a success, it is important to have business commitment and stakeholder buy-in. Is this TRUE?
2.
Supply chain mapping is a useful tool for category managers to identify which of the following? Select THREE that apply.
3.
Which of the following are key activities during the ‘kick-off phase’ when implementing a category management approach from the CIPS category management model?
1. Defining the category scope
2. Evaluating potential benefits
3. Identifying the stakeholders
4. Prioritizing identified opportunities
4.
George works for an international manufacturing organization. Some of the categories at this organization are outsourced. Which of the following are likely to be outsourced? Select THREE.
5.
Zefensky Ltd is an international retailer of soft toys for children. Within its Supply Function, it has developed a virtual cross-functional team composed of technical experts and procurement professionals from different divisions of the company. Which of the following could become a barrier to the team’s success?
6.
The ‘cost of goods sold’ within a supplier's financial statements shows the supplier's direct costs of producing finished goods. Is this correct?
7.
Which of the following is not one of Cialdini’s Principles of persuasion?
8.
Angela is the Lead Negotiator for her Category. She is renewing a contract with an existing supplier, and her negotiation technique is based on being passionate and creating a shared sense of purpose. Which of the following negotiation styles does she employ?
9.
The process of designing a product with a trusted supplier in order to eliminate costs that may appear at the delivery stage is known as which of the following cost management strategies?
10.
A new Category Head (CH) has recently joined Health Care International (HCI), a large private healthcare organisation.
The category management concept is new to the organisation, and several important stakeholders have yet to fully embrace it. The CH has identified the stakeholders and has analysed their involvements and needs. They have so far had meetings with two of the most important stakeholders. The first stakeholder introduced themselves and immediately said to the CH, "I'm interested in what you're going to tell me, but just so you know, I am the budget holder and ultimately, I decide what happens." The second stakeholder was less forceful, saying, "It’s good to meet you. I'm interested in hearing all about it and discovering what we can do to help each other." These two stakeholders used different influencing techniques. Identify the two techniques:
1. Reciprocity
2. Scarcity
3. Consistency
4. Authority
11.
Standard Industry Classification (SIC) codes are sets of four-digit codes widely used around the world to classify what?
12.
Which of the following industries is the only one that doesn't have a specific SIC Code?
13.
Lisa is a procurement manager for Summer & Sons, which is developing its procurement team to be a category management-focused team. It has been identified that a key area that needs improving for Summer & Sons is its supplier relationship management process, as currently, suppliers are only contacted by procurement when new sourcing requirements arise or when internal stakeholders request procurement’s support in rectifying a quality issue. Esther is planning to use a Pareto analysis to initially segment Summer & Sons’ spend. How will this help her to develop a supplier relationship strategy?
14.
Which category of spend item would be most suitable to purchase through an e-auction?
15.
ABC Ltd wishes to ensure compliance across its supply chain. Which of the following are steps that can be taken to ensure compliance with regulations and standards including CSR? Select TWO.
16.
Volatile inflation rates are a risk that can affect any business. Which STEEPLED factor would this fall under?
17.
In a marketplace where there is a large number of suppliers, which of the following is true?
18.
According to Porter’s 5 Forces, supplier power is strong in industries where which of the following is true? Select THREE.
19.
On the BCG Matrix, what is a problem child?
20.
Sue is a Category Manager at a small manufacturing firm which produces car parts. The firm works closely with suppliers of raw materials such as rubber and metal. She has conducted a SWOT analysis and has discovered that there are many other customers in the marketplace, which is creating a short-term spike in demand. Which category would this fall under?
21.
Why would a company use a Technology Road Map?
22.
Tom is collecting data on one of the items in his category, a mobile telephone. Which of the following pieces of information will he be able to get from looking up the phone's ‘line item’ details? Select TWO.
23.
What is a General Ledger?
24.
High exit barriers in a marketplace mean that rivalry between suppliers is low. Is this sentence TRUE?
25.
Absolom Burgers is a chain of restaurants with operations in Zimbabwe and Botswana. One of its suppliers holds a monopoly in the marketplace, but the item they provide to Absolom Burgers is of low cost. According to the Kraljic matrix, which type of item does this supplier provide to Absolom Burgers?
26.
Survival of the fittest” is a concept used in supplier relationships—what does it describe?
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