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1.
What would be the most effective way of breaking the vicious circle of blame?
2.
What is absorption costing?
3.
What is activity-based costing?
4.
The Chief Financial Offices for a factory which produces engines for aeroplanes decides to spread the cost of the factory's heating across each unit produced. What is this an example of?
5.
What is the difference between mark-up and margin?
6.
If the price is set above the equilibrium price, what will happen to supply and demand?
7.
What would the price of the product be described as if a small change in price lead to a big change in demand?
8.
Which of the four main structures of industries features no barriers to entry to the market or exit from the market?
9.
Negotiation plans involve four key activities.
10.
What towers the risk of negotiations going into a deadlock?
11.
Concessions planning helps identify which variables that you can negotiate with. What are the difficult concessions?
12.
What are the easy concessions to win?
13.
In what order are the stages of commercial negotiation?
14.
In which stage would you look to establish a 20PA (Zone of Potential Agreement)?
15.
At what stage should you test whether the people in the room have the authority to make a deal?
16.
At what stage would you trade concessions?
17.
What is anchoring when negotiating?
18.
What is the difference between persuasion and influence?
19.
Push and pull can each be broken down into two types. Which two types can push be broken down into? Select two that apply.
20.
You are an experienced buying manager for a large supermarket retailer. You have just taken on a new graduate whose lack of experience does not want to hinder the team’s record of turning around projects quickly. What style should you adopt with the graduate?
21.
You and your team have been tasked by the buying director to deliver a project which is entirely new to any previous projects completed by the buying team before. What style should you adopt with your team?
22.
During negotiations you keep repeating to the supplier how your company are in the process of squeezing the budget as part of efforts to raise capital for a new treatment. What negotiation tactic can this be described as?
23.
Whilst negotiating payment terms with a supplier, you wish for the other party to expand on an answer they have Just provided. What sort of questioning style is this?
24.
What is emotion labeling when improving listening skills?
25.
Which communication method is interpreted least by the other party?
26.
Which of the below isn’t a benefit of reflection?
