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*Operations Management L5M9 paper 7.
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1.
Select all possible production methods.
2.
Gaps potentially covered by the SERQUAL model includes
3.
Key aspects of operations management in relation to global sourcing include which of the following?
4.
Performance management framework include which of the following?
5.
Which of the following is a characteristic of a tier one organisation?
6.
Which of the following benefits can potentially be realised by better brand image?
7.
Which of the following is one of the planning stages?
8.
What is the main characteristic of job-shop layout?
9.
Example of fixed layout include. Select all applicable
10.
Supermarkets follow which type of layout?
11.
Routing in production planning and control can be explained as
12.
One of the aims of quality control are?
13.
Which of the following two statements are correct about the ‘make-to-order’ production method?
1. Products are made based on customer specifications.
2. Goods are produced in large quantities in anticipation of future demand.
3. It is mostly used by tailors
4. Examples include production of canned foods, mobile phones and other electronics.
14.
The three-stage operations model requires transformation of the input resource into some form of output. Any one 'resource' can be involved at all three stages. True or false?
15.
What are the input resources to any transformation process?
16.
What are the major direct responsibilities of operations management?
17.
Functional level operations strategy will focus primarily on which of the following?
1. Determining organisation wide corporate strategy
2. Developing plans for other functions
3. Integrating activities within the operations function
4. Aligning production capacity with business goals
18.
An operations function has the highest levels of both strategic impact and operations capability. It is recognised as providing a basis for competitive advantage for the organisation. Which of the following describes its stage of development of operations strategy contribution?
19.
Which of the following will have the greatest future impact on operations management within a manufacturing company?
20.
The overall direction and contribution of the operations function with the business and the way in which market requirements and operations capabilities are reconciled relates to what?
21.
Which of the following duties falls directly within the operations management scope?
22.
Which of the following is the least likely decision to be made by Operations Managers?
23.
Hayes and Wheelwright developed a four-stage model to evaluate the competitive role and contribution of the operations function. An operation which is broadly up with the best in the industry is said to;
24.
A company which specialises in high variety and the frequent introductionof new products/services would seek to primarily focus on which of the performance objectives?
25.
The main role of the operations function within the organisation is to
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