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*Operations Management L5M9 paper 5.
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1.
Which of the following are performance measures?
2.
Which one of the following is likely to be a strategic level performance objective?
3.
Which of the following are performance objective?
4.
Two possible dimensions of measuring quality includes
5.
Define flexibility in operations management context
6.
The Taguchi loss function relates to which of the following?
1. Specification
2. Statistical controls
3. Customer satisfaction
4. Benchmarking
7.
Effective business continuity planning includes consideration of which of the following as a priority?
1. Determining the resourcing requirements
2. Identifying staff training needs
3. Researching areas of improvement
4. Quantifying recovery times
8.
An operations manager is trying to encourage staff to focus on adopting a 'right first time' approach. They have introduced increased quality control procedures. Will this achieve zero defects?
9.
Performance measures in operations management can include consumer satisfaction. Is this TRUE?
10.
What is production control?
11.
A manufacturing organization may decide to use which of the following production methods in the manufacturing of goods?
1. Make to order
2. Volume production
3. Mass customization
4. Mass production
12.
If your go to McDonalds and you observe a very cool and pleasant atmosphere over there. It depicts which of the following dimensions of quality?
13.
Financial and accounting functions make key decisions about which operation?
14.
Which of the following is an example of a least likely capital-intensive industry?
15.
Production driving factors for intermittent operations are determined by
16.
Question 16Specific location factors in relation to facility location include. Select all applicable
17.
Select possible plant layouts. Select all applicable
18.
Which of the following would be the most useful for an organisation with the goal of becoming a market leader in operations management within the next five years by reviewing the performance of its competitors?
19.
Which of the following will have the greatest future impact on operations management within a manufacturing company?
20.
When designing an operations management strategy, the operations manger needs to consider the aspect of efficacy in the processes that the company undertake. Which of the following is an exact definition of efficacy?
21.
Flexibility of operations management strategy focus on which of the following? Select THREE that may apply.
22.
Improvement of an organisation’s operational need to take into account Kaizen’s continuous improvement model due to which of the following reason
1. Business environments are forever changing and requires a company to adapt with these changes
2. Competitor companies keep on devising their strategies to suit the current business environment
3. Ensures that a company operational strategy cannot be imitated by other competitors
4. Reduces the costs that the company incurs in implementing their strategy
23.
The main idea of bottom-up perspective to strategy is.
24.
Order winners are often awarded based on
25.
What are the key dimension of operations?
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