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*Operations Management L5M9 paper 9.
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1.
Which is the “Authority to start production on pre-agreed schedule@ in production planning
2.
When an organisation is “Internally supportive”, it is said to be
3.
Which level is not a level of business strategy?
4.
What are the 5 objectives of operations management?
5.
Which element below is not one of the Structure strategies to deliver operations management?
6.
Which is not a stage of the Product life cycle
7.
How would you describe a bottom up strategy – which item would you exclude?
8.
Which process is not typically a transformation process relating to the conversion process during operations?
9.
Which item below is not a feature of services?
10.
Which item below is not a feature of services?
11.
Which formula below is called the Gross Profit Margin?
12.
Which formula below is called the Net Profit?
13.
Which formula below is called the Gross Profit Margin?
14.
Which formula below is called the Direct Labour cost?
15.
Which item is not a benefit of BPR?
16.
Which item is not one of the differences between BPR and Kaizen?
17.
Which type of failure is not an operations failure
18.
Early detection of failure results in:
19.
When applying failure mode and effect analysis (FMEA), the one overriding factor is the potential for the occurrence of failure.
20.
If a production line is unable to cope with the demands placed on it, this is an example of a:
21.
An approach that aims to identify the product or service feature that is critical to various types of failure is:
22.
Failure occurs due to defective parts during the:
23.
The reliability of an operation is normally NOT improved by which one of the following procedures?
24.
Taylor and Deming would have both agreed that
