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ADVANCED NEGOTIATION L5M15 Paper 8*.
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What do you call a style of leadership that takes account of others' views, opinions and ideas?
Which of the following is a reason for an individual’s resistance to change
How can organisational structures that are characterised by democratic and inclusive styles of management be described?
Functional structures help to create…...
Work specialization is also known as _____.
_____ is the basis by which jobs are grouped together.
The _____ is an unbroken line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom.
_____ refers to the number of employees that can be directed by one manager.
_____ is the degree to which decision making is concentrated at a single point in the organization.
The key concept that underlies all bureaucracies is _____.
The _____ combines two forms of departmentalization: functional and product.
Which of the following is an advantage of a matrix organization?
A _____ relies primarily on outsourcing.
The _____ model has extensive departmentalization, high formalization, a limited information network, and little participation by low-level members in decision making.
A(n) _____ organization uses flat, cross-hierarchal and cross-functional teams, has low formalization, possesses a comprehensive information network, and involves high participation in decision making.
Organizations that pursue a cost-minimization strategy are more likely to choose a(n) _____ structure.
When one or more parties are aware of the existence of the antecedent conditions, conflict may be _____, but it is not personalized.
_____ refers to the degree to which one party attempts to satisfy the other party's concerns.
In _____, the intention of the parties is to solve the problem by clarifying differences rather than accommodating various points of view.
The conflict-handling intention of _____ is midrange on both assertiveness and cooperativeness.
_____ bargaining presumes zero-sum conditions.
In negotiating, the _____ is the point that both parties would like to achieve.
_____ bargaining assumes there are one or more settlements that can create a win-win situation.
Which of the following is NOT a step in the negotiation process?
Which of the following would not be considered a function of the informal organization?
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