CIPS Level 2 Certificate in Procurement and Supply Operations · Core module

CIPS L2M3 Stakeholder Relationships

CIPS L2M3 Stakeholder Relationships is a core module of the CIPS Level 2 Certificate in Procurement and Supply Operations, worth 3 credits. It is assessed by a 1-hour objective-response (multiple-choice) exam. It teaches you to define stakeholders and explain the key market factors that impact on the procurement and supply function.

Practice papers
15
Questions
375+
Exam length
1 h
Credits
3

CIPS level 2 · 15 practice papers · 375+ questions

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  • 📝15 timed practice papers
  • ✓375+ exam-standard questions
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What the L2M3 syllabus covers

The official L2M3 syllabus has 4 learning outcomes. Every Gradezup L2M3 paper is written to these outcomes and their assessment criteria.

1.0 Know the stakeholders in procurement and supply

  • 1.1
    Define external stakeholders in procurement and supply
    Key topics (3)
    • Defining and profiling stakeholders
    • Typical stakeholders such as suppliers, customers, consumers, communities, government and other groups
    • The distinction between customers and consumers
  • 1.2
    Identify internal stakeholders that can be involved in purchases from suppliers and supplies delivered to customers
    Key topics (1)
    • The role of procurement and supply in dealing with other business functions such as marketing, sales, production, operations, human resources, finance, design and development, distribution, facilities, senior management and the board of management
  • 1.3
    Describe how internal and external stakeholders influence procurement and supply activity
    Key topics (1)
    • The internal and external stakeholders that can influence the work and success of procurement and supply

2.0 Know the key market factors that impact on a procurement and supply function

  • 2.1
    Identify the key economic sectors that impact on a procurement and supply function
    Key topics (2)
    • Public, private and not-for-profit or third sector
    • Primary, secondary and tertiary sectors
  • 2.2
    Indicate the impact of demand and supply on markets
    Key topics (3)
    • Demand and supply curves
    • How demand and supply factors can change
    • How demand and supply factors can impact on pricing and availability
  • 2.3
    Describe how market factors impact on the procurement and supply activities of an organisation
    Key topics (4)
    • The level of competition: perfect competition, imperfect competition, oligopoly, duopoly and monopolies
    • The impact of demand on sales
    • Market growth and decline
    • Competitive forces on organisations
  • 2.4
    Identify the contribution that marketing makes to develop customer and supplier relationships
    Key topics (4)
    • Define the principles and definitions of marketing
    • Techniques associated with marketing
    • Sources of competitive advantage sought through marketing
    • Relevance of marketing principles to purchasers

3.0 Understand the techniques associated with successful and effective communication in procurement and supply

  • 3.1
    Describe and explain approaches to build rapport with internal and external stakeholders
    Key topics (1)
    • Techniques to develop, maintain and improve relationships with internal stakeholders to promote effective procurement and supply
  • 3.2
    Explain methods of negotiating with suppliers and customers
    Key topics (1)
    • Negotiation techniques for use with suppliers and customers to agree contract terms and relationships that will achieve the interests of the overall organisation
  • 3.3
    Recognise all elements of the communication cycle
    Key topics (3)
    • The importance of appropriate, prompt and timely communications with stakeholders and suppliers
    • How to create appropriate written correspondence
    • How to complete electronic files and documents used in support of the procurement and supply process
  • 3.4
    Describe the key characteristics of successful and effective team working
    Key topics (3)
    • Group cohesiveness and performance
    • The characteristics of an effective work group
    • The stages of team development

4.0 Know approaches for conflict resolution with stakeholders in procurement and supply

  • 4.1
    Identify the types of information that can be exchanged between purchasers and suppliers
    Key topics (1)
    • Types of information exchange such as scheduling difficulties, demand forecasts, trends in costs and availability, designs and innovations and new product development
  • 4.2
    Indicate how conflict can arise in the work of procurement and supply
    Key topics (3)
    • Defining workplace conflict
    • The sources of conflict in organisations and between personnel
    • The sources of conflict between organisations and their personnel
  • 4.3
    Identify approaches to conflict resolution with stakeholders in procurement and supply
    Key topics (4)
    • Approaches to conflict resolution
    • Clarifying roles and responsibilities
    • Group cohesion
    • Achieving buy-in from stakeholders

From the official CIPS L2M3 syllabus.

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Frequently asked questions

  • What is CIPS L2M3?

    CIPS L2M3 Stakeholder Relationships is a core module of the CIPS Level 2 Certificate in Procurement and Supply Operations, worth 3 credits. It is assessed by a 1-hour objective-response (multiple-choice) exam. It teaches you to define stakeholders and explain the key market factors that impact on the procurement and supply function.

  • Is L2M3 a core or elective module?

    L2M3 is a core module of the CIPS Level 2 Certificate in Procurement and Supply Operations, worth 3 credits.

  • What type of exam is L2M3?

    L2M3 is assessed by a 1-hour objective-response exam made up of multiple-choice questions.

  • What is the L2M3 pass mark?

    You need 70% to pass an objective-response exam.

  • How many L2M3 practice papers are there?

    Gradezup has 15 timed L2M3 practice papers with 375+ questions, written to the official syllabus, each marked the moment you submit with an explanation for every answer. At least one paper is free to try, no payment needed.

  • Are these the official CIPS L2M3 past papers?

    No. CIPS does not publish its live exam papers. Gradezup papers are original exam-style practice papers written to the official L2M3 syllabus and modelled on the style and difficulty of the real exam.

  • What do I get when I enrol?

    15 timed practice papers, 375+ exam-standard questions in total, each one auto-marked the moment you submit, with a worked answer and the reasoning behind every option. Your scores are tracked across attempts so you can see what is improving.

  • Do I have to work through the papers in order?

    No. Every paper in CIPS L2M3 Stakeholder Relationships unlocks as soon as you enrol, so you can start wherever you are weakest and retake any paper as often as you like.

  • How long do I have access?

    Access does not expire. Once you enrol the course stays on your account, including any papers added to it later.

  • Can I pause a paper and finish it later?

    Yes. Any paper can be paused mid-attempt and resumed from the same question, which makes short practice sessions workable.

  • What device do I need?

    Any device with a browser — desktop, tablet or phone. There is nothing to install and nothing to download.

  • How close are these to the real CIPS level 2 exam?

    Every paper is written against the current CIPS level 2 syllabus and mirrors the structure, question style and difficulty of the real exam, so practising here rehearses the exam itself rather than the topic in the abstract.

  • What is peer review?

    Written answers cannot be auto-marked, so this course lets you submit yours for review by other learners working the same papers — and review theirs. Marking someone else against the rubric is usually the fastest way to see what an examiner is looking for.

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