CIPS Level 5 Advanced Diploma in Procurement and Supply · Elective module

CIPS L5M9 Operations Management

CIPS L5M9 Operations Management is an elective module of the CIPS Level 5 Advanced Diploma in Procurement and Supply, worth 6 credits. It is assessed by a 1.5-hour objective-response (multiple-choice) exam. It teaches you to understand the concepts of operations management that link to the efficiency and effectiveness of the supply chain and explain plans, designs, processes and systems for the improved control or improvement of supply chain operations.

Practice papers
16
Questions
390+
Exam length
1.5 h
Credits
6
Start practice See the syllabus
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L5M9 Operations Management

CIPS level 5 · 16 practice papers · 390+ questions

Original price was: $ 19.00.Current price is: $ 4.99.

Prepare for the CIPS Diploma in Procurement and Supply with ease. Failing and retaking exams can be costly, but fret no more. Our meticulously crafted set of questions is designed to assist you in acing your exam on your first attempt. This bundle includes  lifetime access to newly uploaded papers.

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This course includes

  • 📝16 timed practice papers
  • ✓390+ exam-standard questions
  • ⚡Instant auto-marking & worked answers
  • ⏸Pause & resume any paper
  • 📊Track your scores over time
  • 📱Works on any device
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2 free to try · 2 of 16 unlocked — enrol to open the rest
▶L5M9 Paper 1Free34 questionsStart▶L5M9 Sample examFree5 questionsStart🔒L5M9 paper 225 questionsUnlock🔒L5M9 paper 325 questionsUnlock🔒L5M9 paper 426 questionsUnlock🔒L5M9 paper 525 questionsUnlock🔒L5M9 paper 625 questionsUnlock🔒L5M9 paper 725 questionsUnlock🔒L5M9 paper 825 questionsUnlock🔒L5M9 paper 924 questionsUnlock🔒L5M9 paper 1026 questionsUnlock🔒L5M9 Paper 1125 questionsUnlock🔒L5M9 Paper 1225 questionsUnlock🔒L5M9 Paper 1325 questionsUnlock🔒L5M9 Paper 1425 questionsUnlock🔒L5M9 Paper 1525 questionsUnlock

What the L5M9 syllabus covers

The official L5M9 syllabus has 2 learning outcomes. Every Gradezup L5M9 paper is written to these outcomes and their assessment criteria.

1.0 Understand the concept and scope of operations management

  • 1.1
    Analyse the role and activities of operations management in organisations
    Key topics (3)
    • Definitions of operations and operations management
    • The extent of operations management in organisations
    • Operations management in different types of organisations
  • 1.2
    Critically assess the objectives and strategies of operations management
    Key topics (5)
    • From implementing to supporting to driving strategy
    • The stages of development of operations strategy
    • The performance objectives of operations management (quality, speed, dependability, flexibility, and cost)
    • Top down and bottom-up perspectives of operations strategy
    • Order qualifying and order winning objectives of operations management
  • 1.3
    Evaluate operations management processes
    Key topics (3)
    • The input transformation output model of operations management
    • The dimensions of operations processes (volume, variety, variation and visibility)
    • The activities of operations processes
  • 1.4
    Analyse the application of operations management across supply chains
    Key topics (3)
    • Operations management in manufacturing, services, retail, construction, and public sector supply chains
    • The impact of operations management on global sourcing
    • Examples of operations management in different supply chains

2.0 Understand improvement methodologies that can be applied in operations management

  • 2.1
    Analyse tools for improving performance in operations management
    Key topics (5)
    • The use of performance measurement in operations management
    • Setting performance targets
    • Benchmarking in improving operations management
    • Building continuous improvement
    • The use of business process re-engineering
  • 2.2
    Explain techniques in failure prevention and recovery that can be applied in operations management
    Key topics (7)
    • Measuring failure and the impact of failure
    • Mechanisms to detect failure
    • Failure mode and effect analysis
    • Improving process reliability
    • Maintenance and approaches to maintenance
    • Failure distributions
    • Business continuity
  • 2.3
    Evaluate the role of total quality management in operations management
    Key topics (3)
    • Approaches to total quality management
    • The differences between total quality and quality assurance
    • The work of pioneers of total quality management (such as Deming, Juran)
  • 2.4
    Analyse techniques for quality improvement that can be applied in operations management
    Key topics (6)
    • Diagnosing quality problems
    • The use of statistical process control
    • Variation in process quality
    • The Taguchi loss function
    • Poka yoke
    • The Six Sigma approach to quality improvement

From the official CIPS L5M9 syllabus.

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Frequently asked questions

  • What is CIPS L5M9?

    CIPS L5M9 Operations Management is an elective module of the CIPS Level 5 Advanced Diploma in Procurement and Supply, worth 6 credits. It is assessed by a 1.5-hour objective-response (multiple-choice) exam. It teaches you to understand the concepts of operations management that link to the efficiency and effectiveness of the supply chain and explain plans, designs, processes and systems for the improved control or improvement of supply chain operations.

  • Is L5M9 a core or elective module?

    L5M9 is an elective module of the CIPS Level 5 Advanced Diploma in Procurement and Supply, worth 6 credits.

  • What type of exam is L5M9?

    L5M9 is assessed by a 1.5-hour objective-response exam made up of multiple-choice questions.

  • What is the L5M9 pass mark?

    You need 70% to pass an objective-response exam.

  • How many L5M9 practice papers are there?

    Gradezup has 16 timed L5M9 practice papers with 390+ questions, written to the official syllabus, each marked the moment you submit with an explanation for every answer. At least one paper is free to try, no payment needed.

  • Are these the official CIPS L5M9 past papers?

    No. CIPS does not publish its live exam papers. Gradezup papers are original exam-style practice papers written to the official L5M9 syllabus and modelled on the style and difficulty of the real exam.

  • What do I get when I enrol?

    16 timed practice papers, 390+ exam-standard questions in total, each one auto-marked the moment you submit, with a worked answer and the reasoning behind every option. Your scores are tracked across attempts so you can see what is improving.

  • Do I have to work through the papers in order?

    No. Every paper in CIPS L5M9 Operations Management unlocks as soon as you enrol, so you can start wherever you are weakest and retake any paper as often as you like.

  • How long do I have access?

    Access does not expire. Once you enrol the course stays on your account, including any papers added to it later.

  • Can I pause a paper and finish it later?

    Yes. Any paper can be paused mid-attempt and resumed from the same question, which makes short practice sessions workable.

  • What device do I need?

    Any device with a browser — desktop, tablet or phone. There is nothing to install and nothing to download.

  • How close are these to the real CIPS level 5 exam?

    Every paper is written against the current CIPS level 5 syllabus and mirrors the structure, question style and difficulty of the real exam, so practising here rehearses the exam itself rather than the topic in the abstract.

  • What is peer review?

    Written answers cannot be auto-marked, so this course lets you submit yours for review by other learners working the same papers — and review theirs. Marking someone else against the rubric is usually the fastest way to see what an examiner is looking for.

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